Today i had my training session about Oracle Metalink 3.
It's nothing like the Old "Knowledge Garden" or Peoplesoft web site.
A new concept is being introduced to the JDEdwards users. It represents Oracle's effort to continue improving support, shows up a new generation search engine, and a new way to interact with businesses.
The class that I had was broadcasted from São Paulo, Brazil - Last week I made a mistake with the english training hour. The course began 3pm CST, but I went 4pm CST, so I lost the course. The first class on monday was 11am CST in portugese and i got it!
Andrea Freitas from Oracle explained everything very well. I was the only person who attended the course, but we had more 4 subscriptions. Unfortunatelly, the free number (0800) didn't accept an international call. The audio went through the training software and I interacted typing on the chat window. She patiently answered my questions. At the end of the course, I asked her about a survey place to evaluate her good performance (Oracle always does that!!) . So now, here in the BLOG I can say that she did a great job! Thanks again Andrea!
Oracle is preparing a pro-active way to interact with the business: Software Configuration Manager.
Is your business ready to Metalink 3?
I'll post more articles about this new tool.
Welcome Metalink 3!