Sunday, December 14, 2008
Oracle User Productivity Kit is a collaborative content development platform that allows enterprises to drive user productivity and mitigate risk throughout all phases of the software ownership lifecycle. As a result, companies can maximize the return on investment (ROI) of their enterprise application deployments.
Apresentação de Andre-Faria – Gerente de Canais e Alianças – Oracle, onde acolocou os objetivos da reunião: Apresentar as estratégias da Oracle par SPED e Nfe para a plataforma. Estavam presentes na reunião: Diane/Salvador e Guido, principais responsáveis pela localização do produto e Odair,Gerente de vendas da Oracle e alguns parceiros de Solução:
o Mastersaf: José Lima
o Synchro: Martinez
o Alliance: Dulce
o Lynas Logic - Angelo
o Lumen IT - Werner
· Diane, juntamente com a sua equipe apresentou um overview da solução, bem como algumas planilhas que foram mapeadas pela Oracle e irá facilitar para a base na identificação das informações para o Sped/NFe
· As seguintes datas de entrega/estratégias foram apontadas pela Oracle
o SPED Fiscal = Q4 2008.
§ Foi sugerido aos clientes modificarem as UBEs de 0 a 8 a UBE 9 é o formatador para o arquivo final, dada a sua complexidade não é aconselhável alterá-la
o SPED Contábil = Q1 2009
§ A mesma sugestão foi apresentada (alterações das UBEs).
§ A base solicitou a Oracle que re-avaliasse a data de entrega deste item pois temos que preparar as informações de 2008 para entrega em Jun/2009 – colocar Q1-2009, pode ser entregue até Abril o que não teremos tempo hábil.Um novo posicionamento da Oracle deve acontecer neste sentido.
o NFe = Q4 2008.
§ O JDE não trata a questão da mensageria, mas gera o .Xml, sendo que o produto também vai tratar o retorno enviado pelo software de terceiro, desta forma dando continuidade e liberação dos pedidos dentro do ERP
· Foi aberta uma sessão de perguntas e respostas para a base, as principais perguntas foram elaboradas:
o O produto foi concebido para tratar a localização independentemente de outras soluções, mas não é o que foi apresentado. Algumas empresas bem menores de solução fornecem a solução completa é possível fazer também a parte de mensageria dentro do E1?
§ Sim é possível, mas o esforço para fazer isso dentro do E1 torna essa opção inviável. Há problemas tecnológicos que serão resolvidos nas versões posteriores do produto, com inclusão da arquitetura SOA, dando ao produto essa possibilidade.
o Há um volume muito grande de objetos nas atualizações para as soluções SPED/NFE. Há como fazer E.S.U com o estritamente necessário para a necessidade dos clientes?
§ Explicações sobre o processo de instalação/criação das E.S.U.s pela Oracle. Esse processo não é controlável - quando há relações entre outros objetos ele inclui uma série de outros necessários, para que não haja problemas de trabalharmos com código desatualizado. Também há um corte quando o volume de E.S.U.s se torna muito grande o que chamamos de “baselines E.S.U”. O Sr.Salvador garantiu que quando o código já esta atualizado o objeto não é transferido novamente, sendo que os clientes devem testar sempre em outros ambientes dado as ocorrências de customizações.
o Algumas empresas presentes, já na versão 8.12, questionaram porque estão passando por dificuldades após instalação dos pacotes, segundo informações o ERP parou?
§ A Oracle sabia dos problemas que estão sendo tratados perante aos clientes. Sugeriram sempre utilizar o sistema oficial de chamados “TARs” para que os problemas dos clientes possam ser escalados o que costuma dar bons resultados.
o Foi questionado sobre as Customizações necessárias após o lançamento das E.S.U.s: Nas maioria das vezes é necessário “customizar” para fazer funcionar as soluções. Não estariam os clientes “financiando” as modificações para a Oracle?
§ O Oracle diz que não, uma vez que cada cliente pode “abrir chamados” e solicitar que os produtos funcionem conforme desenhado.
§ A Base reclamou principalmente o problema de “timing” ou seja tempo para que isso ocorra. Importante que a Oracle saiba que os clientes estão sofrendo pressões do Governo e são autuados caso não sejam entregues os arquivos dentro dos prazos divulgados.
§ Sobre isso alguns items de prazos serão reavaliados (Sped Contabil). Na próxima sexta-feira serão divulgadas as informações passadas nesta reunião, bem como as planilhas apresentadas.
o Foi questionada a Oracle sobre o volume de chamados abertos sem retorno?
§ Foi colocado pela Oracle novamente a possibilidade de escalar chamados/perguntou para os presentes quem utilizava esse recurso – quase ninguém demonstrou conhecer o processo.
§ Neste ponto foi lembrando aos clientes para que utilizem a estrutura do Grupo de Usuários que continua viva e ativa. É importante a participação de todos para que as solicitações sejam levadas em “conjunto” para a Oracle, sendo que a iniciativa desta reunião inclusive foi uma solicitação do GU que saiu da última reunião do Grupo. Presente o conselheiro Sr. Juliano Prandini (Grupo LWART) ficou a disposição para conversar/encaminhar empresas que gostariam de aderir ao GU.
§ Na próxima reunião do GU o Sr. Odair sugeriu reservar um espaço para a Oracle demonstrar o seu sistema de chamados.
o Dado o volume de empresas que ainda não iniciaram seus processos de adequação à legislação como os fornecedores de soluções estão se estruturando para atender a demanda?
§ Todos os parceiros se posicionaram de forma a mostrar que estão desenvolvendo recursos ou fazendo alianças neste sentido.
§ Foi unâmime a posição de todos que caso as empresas não começarem a se mobilizar haverá um gap, entre a demanda e oferta de mão de obra especializada, uma vez que as grandes dificuldades não estão na parte técnica mas sim na parte funcional, ou seja o projeto SPED/Nfe demandará novas estruturas ou informações que não estão presentes ou estão estruturadas de forma diferente dentro dos ERPs das empresas. Organizar tudo isso dentro de um produto, qualquer que seja ele, demandará muito trabalho – o projeto é praticamente tão complexo como uma implantação.
o Duvida da base WorldSoftware como será a liberação das modificações para esse produto?
§ Segundo informações (?? Favor checar??) para essa base somente estarão liberadas para CUM 16. Clientes presentes estavam na Cum 9,10,11 cobraram um posicionamento.
§ O assunto será levado ao GU, há clientes nessa plataforma que já solucionaram os problemas.
A reunião foi encerrada, ficando a Oracle responsável por passar as informações/respostas dadas nesta reunião como também sobre revisões de alguns itens.
Monday, December 8, 2008
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Sunday, December 7, 2008
Sunday, November 16, 2008
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Wednesday, November 12, 2008
Brazil: IT's next India?
Brazil's IT workforce offers the business savvy and technical skills to make offshoring there a worthwhile option for IT's outsourcing needs
Whereas India, China, Eastern Europe, and Russia get the most attention when it comes to outsourcing IT work, Brazil is fast becoming a competitive destination, offering top-quality IT talent in an intriguing location, business-wise.
Of course, every location and workforce, including here in the States, has pluses and minuses -- be it wage scale, time zone, professionalism, or understanding of business requirements. With that in mind, Brazil offers a workforce of IT professionals worth considering for your next outsourcing endeavor.
[ For tips on landing an IT job in Brazil and beyond, see InfoWorld's guide to offshoring yourself. ]
I spoke with Antonio Moreira, CEO of Stefanini IT Solutions' North American operations. Stefanini is a Brazilian IT service provider with 7,000 employees specializing in IT consulting, software development, and integration.
Brazil: an alternative to India and China
First off, Moreira doesn't believe that choosing between, say, India and Brazil as your outsourcing location necessarily has to be an either/or proposition. Rather, he believes companies may want to mitigate risk by using alternative sites.
That said, Moreira does promote Brazil as a place with a lower turnover rate than India, and as a place where IT professionals have a high degree of technical skills and business savvy. Stefanini, for example, experiences an average of 15 percent employee turnover, Moreira says.
As for technical skills, São Paulo has the second-largest community of Java programmers outside of the United States.
Brazil also has what Moreira calls a "western" business culture, including a large financial and banking industry footprint. This means the Brazil IT workforce includes a great many mainframe programmers as well.
"Brazil has a fabulous infrastructure to support the banking industry, and it is leveraged for other industries," Moreira says.
Moreira also says that if you have a Brazilian team on a project and there is a problem that would jeopardize the delivery deadline, Brazilian IT culture is such that Brazilians will share that information with the team back in the United States immediately.
"Brazilians are more proactive," Moreria says. "If they see they are not able to meet the deadline, they do something. They won't wait until the last minute and then say they can't meet the deadline."
I spoke with two U.S. companies about their experiences working with the Brazilian outsourcer.
HNI Corp., in Muscatine, Iowa, and Idera, based in Houston, turned south to Stefanini rather than east to augment their IT staffs.
HNI, a large office furniture manufacturer, and Idera, a software company that creates tools for managing and securing Microsoft Windows Server, first turned to outsourcing because the available local talent pool in their respective areas was tight.
Rural Iowa isn't the easiest place to find IT talent or attract young, upwardly mobile IT professionals, says Mike Roelf, applications manager at HNI. Moreover, Roelf adds, HNI competes for the available talent pool with local giants such as Monsanto and John Deere.
Competition is what keeps Idera from finding sufficient IT talent in local Houston, as it draws from the same pool as do the giant oil and gas companies.
"We compete with the energy industry here, so anyone that can write code, even poorly, is hired by those companies," says Rick Pleczko, Idera's CEO.
Those are the companies' rationales for outsourcing. But why Brazil, I asked Pleczko and Roelf?
Brazil's advantage No. 1: Synchronized business hours
Time-zone overlap proved key to both HNI's and Idera's decisions to outsource to Brazil.
Idera's Plezco says that trying to manage an outsource development team across an 18- to 24-hour time difference would be a daunting task that would have to change the way Idera's teams work.
"If we had a time-zone difference, we would have to write amazingly detailed specs and hand them over and wait for a period of time for feedback and agreement before we let them build. That's not the way we work," says Plezco. Idera's development teams work iteratively. The teams are "exploring and learning as they go."
"What we needed was an outsource team that could provide us with remote people but who could embed themselves in our teams rather than having a separate team," Plezco says.
São Paulo is never more than three hours ahead of the Eastern time zone in the United States, giving Stefanini the ability to adjust hours locally to suit the customer.
For HNI's Roelf, the biggest internal barrier to a successful outsourcing partnership is developing the kind of documents, aka "artifacts," that work well with the outsourcer's environment.
With a decade's work with outsourcers in India, and having traveled to Beijing, Shanghai, and Hong Kong, Roelf has come to realize that outsourcing venues such as Brazil offer much fewer hurdles to collaboration in terms of the culture of IT here and abroad.
Brazil's advantage No. 2: Cultural alignment of IT
Plezco adds yet another plus to working with a near-shore country that shares many of the same cultural values.
"We didn't want the culture of 'You tell me what to build, and I will build it, even if I think it is the wrong thing to build,'" says Plezco.
Working with IT staff in Brazil has provided a different experience for Plezco. In Plezco's experience, a Brazilian team will say something like, "We understand what you are trying to do, but we think you will be better off to do this another way."
"This approach is prevalent in the Brazilian workforce," Plezco says.
Cost savings over U.S.-based talent is about two to one, says Plezco.
Both companies believe they could not have developed the number of applications they have completed if they didn't outsource.
"Brazilians embrace the opportunity to work long hours without saying a word, and the next day they are right back first thing in the morning," Plezco says.
Posted by Ephraim Schwartz on November 11, 2008 03:00 AM
Monday, November 10, 2008
Saturday, November 8, 2008
Thursday, November 6, 2008
Find Out What You Need To Know
Global Customer Support is pleased to announce the launch of your new online support portal, OracleMetaLink 3. To deliver a more streamlined customer and partner support experience, OracleMetaLink 3 will replace Customer Connection, your current support portal, beginning the weekend of November 7-9, 2008.
During the November 7-9 transition weekend, you will not be able to access Customer Connection or MetaLink 3. This means that you will be unable to create, update, or escalate service requests (cases) via the customer portal for your PeopleSoft and JD Edwards products. If you need to perform any of the above tasks during the transition weekend, please contact Global Customer Support via telephone for your service request needs.
The transition to MetaLink 3 is part of the move to consolidate all of Oracle's support applications to a single platform. Because Customer Connection will retire this weekend, it is important to review the information below to ensure you are prepared for the migration to MetaLink 3.
- Important Outage Information
- Ensure Uninterrupted Service - REGISTER NOW FOR MetaLink 3
- Enroll In Free MetaLink 3 Training
- How To Handle Existing Product-Related Issues
- Helpful Resources
Important Outage Information
Customer Connection will be decommissioned at approximately 6:00 p.m. PST on Friday, November 7, 2008. At this time, you will no longer have access to search the knowledge base, view cases, and download patches using the Customer Connection portal. If you need to perform any online service request tasks during the retirement weekend, please contact Global Customer Support via telephone for your service request needs. You should begin using MetaLink 3 as your online support portal on Monday, November 10, 2008.
Beginning Thursday, November 6, 2008 at 7:00 p.m. PST and through the transition weekend, you will not be able to access the PeopleSoft Update Gateway and the JD Edwards Update Center, Change Assistant, and Web SAR (Software Action Request) search. Once the migration is complete, PeopleSoft Updates & Fixes and the JD Edwards Update Center can be accessed from the MetaLink 3 "Patches and Downloads" tab, and these systems will continue to function as they do today. This means that authentication to the patch delivery systems will be through your new MetaLink 3 login/password. IMPORTANT: Please make sure that you pre-register for MetaLink 3 so that you can continue using these tools once the migration is complete. For more information regarding this change, please review our frequently asked questions or access the “Bugs, Patches and Product Updates for PeopleSoft and JD Edwards Products” recorded training module.
Ensure Uninterrupted Service - REGISTER NOW FOR OracleMetaLink 3
It is very important that you register for a new OracleMetaLink 3 account BEFORE NOVEMBER 7, in order to have uninterrupted online service request activities after the transition weekend. If you do not pre-register your account, you will need to register for a MetaLink 3 account after the transition weekend before you can access support through the web. To help you begin your registration process, please access the MetaLink 3 registration instructions. Your registration will require the use of a unique Support Identifier number.
Enroll in Free MetaLink 3 Training
Prepare for the upcoming transition from Customer Connection to MetaLink 3 and enroll in a free training webcast "Moving from Customer Connection to MetaLink 3". This training will provide you with pertinent and useful details about how to best leverage the portal's benefits, functionality and use.
How to Handle Existing Product-Related Issues
The transition to MetaLink 3 does not affect all Oracle customers and partners at this time. Customers and partners using Siebel and Hyperion products were transitioned over to MetaLink 3 earlier this year and should continue using MetaLink 3 for any support interactions. The MetaLink 3 portal will be available for these products during the PeopleSoft and JD Edwards migration weekend.
Beginning November 10, 2008, you can access MetaLink 3 as your online support portal for your PeopleSoft and JD Edwards products. PeopleSoft and JD Edwards support phone numbers will remain the same; however, there will be a new menu that allows you to choose between technical and non-technical options for all product lines.
If you use other Oracle products (E-Business Suite, Oracle Database, Fusion Middleware, BEA etc.) you will need to continue using your existing customer numbers and support web sites (My Oracle Support, Classic MetaLink, and eSupport) for these products until these product groups are migrated to MetaLink 3 at a later date.
Monday, November 3, 2008
With Larry Ellison's OpenWorld 2008 announcement of the HP Oracle Exadata Storage Server and the HP Oracle Database Machine, Oracle is revolutionizing high performance data warehousing. Customers are experiencing performance boosts of 10x or more over their current Oracle data warehouses.
The HP Oracle Exadata Storage Server has smart storage software that offloads data-intensive query processing from Oracle Database 11g Servers and does the query processing closer to the data. It is at the heart of the HP Oracle Database Machine, a complete system, including software, servers, and storage, designed to run high performance multi-terabyte data warehouse.
Monday, October 27, 2008
Thursday, October 23, 2008
Here's the new tutorial on JD Edwards 9.1
You may want to install the 9.0, but I do recommend you to install and try the 9.1 with the new user interface and the "pages" feature. Click the link above and enjoy the video tutorial!
Oracle announced JDEdwards most recent version: 9.0 in September 2008.
Monday, October 20, 2008
If your job is opposite of what you studied, I hope you use this as an opportunity to learn something new. When we go to college / university, we go for more than one reason. One reason is to study something we are interested in, and another reason is to see a bigger world. Studies prepare us to be open to learning as we grow older. Do not be upset for not using your studies in your job. That is okay. I know your question is "what should I do?"
1) be the best you can at your job - this may lead to new opportunity with your company. Ask for more responsibility if you think you are ready to handle it.
2) keep networking with other people on this blog/forum that you don't know - this could lead to more opportunity
I also want you to do this: Get some paper and write down the things you have passion about - and not just work or studies - the things you enjoy doing, your special talents, and so on. Then think what you would like your life to look like in 5 years. Write that down. When you focus on these things, I hope you will find some ideas of the direction you really want to move in. It will not happen overnight - but if you stay focused on them you will increase your chances of attracting the right opportunity.
Thursday, October 16, 2008
I will put some here Companies and Consultancies that work with JDE in Brazil, please complete with another that you know
Vou colocar algumas Empresas e Consultorias que trabalham com JDE aqui no Brasil , por favor completem com outras que vocês souberem
Thanks / Obrigado :
Companies : Kraft Foods ( WS ) , Electrolux (OW) , Reckit Benkinser (WS) , Pfizer (WS) , White Martins (OW ) , Granado (OW ) , Castrol (WS) , Ipiranga (OW) , Michelin (OW) , Tupperware (OW ) , Net TV a Cabo (OW) , Pernod Ricard (OW) , Schain (OW) , Cargill (OW) , Johnson & Johnsons (OW) , Brapelco (OW) , Placas do Parana - Arauco (OW ) , Correios (OW) , Honda (WS?) , Brasanitas (OW) , Caminhos do Parana (OW) and Diveo (OW).
Consultancies : Grupo Assa , MPL , Stefanini , YKP , Agoras , Apoli , ProcWork , EDS and Accenture
Wednesday, October 15, 2008
Oracle Unveils Oracle’s JD Edwards EnterpriseOne 9.0 and Oracle’s JD Edwards EnterpriseOne Tools 8.98
Latest Releases Incorporate Customer-Driven Enhancements; New Project and Government Contract Accounting Module Supports Complex Project Management
Enhanced Functionality Delivers Value to Companies of all Sizes
Oracle Customer Services
Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit our Web site at http://www.oracle.com.