ATTN: PeopleSoft, JD Edwards, Siebel, and Hyperion Support Customers & Partners Oracle Global Customer Support is pleased to announce the launch of Oracle’s new online support portal, My Oracle Support. This coming weekend, August 28-30, 2009, Oracle will upgrade Oracle MetaLink 3 and officially change the name to "My Oracle Support." This transition will migrate existing Oracle MetaLink 3 customers and partners (those using PeopleSoft, JD Edwards, Siebel, and Hyperion products) to My Oracle Support at https://support.oracle.com . This upgrade will not affect your current login credentials, Support Identifiers, or Service Request numbers; however, during the transition period, Oracle MetaLink 3 will be temporarily unavailable. For any online support tasks or Service Requests needs during the upgrade weekend, please contact Global Customer Support via telephone. Improved Customer Experience My Oracle Support is part of our ongoing commitment to help you increase the bus