Skip to main content

ITIL

Image
By Eduardo Brisolla
in English :

http://www.itil-officialsite.com/AboutITIL/WhatisITIL.asp

ITIL® is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by thousands of organisations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme.

==================================================================

in Portuguese :

http://pt.wikipedia.org/wiki/Information_Technology_Infrastructure_Library

Information Technology Infrastructure Library (ITIL) é uma biblioteca de boas práticas (do inglês best practices) nos serviços de tecnologia da informação (TI), desenvolvida no final dos anos 80 pela CCTA (Central Computer and Telecommunications Agency) e atualmente sob custódia da OGC (Office for Government Commerce) da Inglaterra. A ITIL busca promover a gestão com foco no cliente e na qualidade dos serviços de tecnologia da informação (TI). A ITIL endereça estruturas de processos para a gestão de uma organização de TI apresentando um conjunto abrangente de processos e procedimentos gerenciais, organizados em disciplinas, com os quais uma organização pode fazer sua gestão tática e operacional em vista de alcançar o alinhamento estratégico com os negócios.

Labels:

Comments

Post a Comment

Thanks for your comment!

Popular posts from this blog

Tools Release 9.2.2.4

By
100 comments
Read more

A new experience on www.innova9.io!

By
After almost a year, a new and redesigned web site for Innova9. With this new website, we'll be able to communicate better, educate better, and we launch a new initiative for integrations: We'are now Dell Boomi's Partner and we can build seamless integrations for on-prem, Cloud and hybrid business scenarios using JD Edwards' Orchestrator and the versatility of Dell Boomi. Also, we're launching our Products section, starting small with our JD Edwards' Sandbox installation and hosting as well as our Orchestrator Masterclass. There's more to come! Take a look at our Services: all focused on EnterpriseOne innovations, from UX One Enablement, to our new Online Help Desk, where we'll serve your Business Analysts, Power Users, and End Users with instant messages to help with UX and User Defined Objects activities. All in a super affordable price, available per user / per month on subscription base. Want more? Our articles now have a new place! Started with
95 comments
Read more

JD Edwards 9.1 Standalone Installation Tutorial

By
Hello and welcome to JDEFUSION.com! Here's a video tutorial on how to install the newest JD Edwards 9.1 version! In only six steps and no magic, you will have your JD Edwards up and running, including the Web version! The JD Edwards team did an outstanding job on this new version and I'm proud to be the first to document in video the installation steps and show you the system working after the installation. The tutorial is divided in the following steps: Images download - E-Delivery Directory preparation Oracle 11g 32 bit installation JDE Demo installation Post installation procedures System check By following the video you'll be able to have your own JD Edwards' instance running directly in your PC or you may also install as a Virtual Machine using Oracle Virtual Box. The base OS I'm using for this tutorial is Linux and as you can see, the Virtual Box VM works fast and is also stable. Please let me know if you need some information on how to se
216 comments
Read more